ABOUT US

TheLocPharmacy Policies & Salon Etiquette Luxury Care. Intentional Service. Elevated Standards. Thank you for choosing TheLocPharmacy for your loc styling and hair care needs. At TheLocPharmacy, we believe your hair deserves precision, patience, and premium care. Every service is thoughtfully curated to ensure excellence, consistency, and an elevated experience. Let us be the Daily Dosage your hair needs. ⸻ 🤍 Booking & Deposits • All deposits are NON-REFUNDABLE and NON-TRANSFERABLE • Deposits secure your appointment time and stylist preparation • Remaining balances are due at the time of service • Loc Extension & Advanced Services require a NON-REFUNDABLE deposit prior to booking By booking, you agree to all policies outlined below. ⸻ 🤍 Guest Policy To maintain a calm, luxury environment: • No extra guests are permitted at your appointment • This includes children, friends, and additional family members We appreciate your respect for our space and clientele. ⸻ 🤍 New Clients If you are new—welcome to the Loc Family. All appointments must be booked through our online booking system. Please review service descriptions carefully before booking. ⸻ ⏱ Arrival & Grace Period • A 10-minute grace period is extended as a courtesy • After 10 minutes, a $50 late fee will be applied • If you are 20–30 minutes late, your appointment will be canceled and must be rebooked Repeated late arrivals will result in: • 50% service charge • Requirement to rebook with a new deposit We value punctuality as it allows us to provide uninterrupted luxury service to every guest. ⸻ 🤍 Cancellation Policy Each appointment is reserved exclusively for you. • A minimum of 24 hours’ notice is required for cancellations or changes • Cancellations within 24 hours will result in a 50% charge of the service amount • No-shows will be charged 100% of the service price ⸻ 🚫 No-Show Policy Missed appointments directly impact our ability to serve other guests. • No-shows may result in restricted future booking privileges • Rebooking may require full prepayment Our policies allow us to protect time, craftsmanship, and availability for all clients. ⸻ 🔗 Loc Extensions & Advanced Services • All Loc Extensions, Wick Services, and Reconstruction Services require a NON-REFUNDABLE deposit • Pricing is starting at listed rates and may increase based on density, length, or complexity • Once service has begun, no refunds or adjustments will be issued ⸻ 🤍 Communication Questions or special notes should be submitted through the booking message box at checkout. 📞 Contact: (704)-974-8964 Text or call during business hours. ⸻ 🤍 Final Note Booking an appointment at TheLocPharmacy signifies your understanding and acceptance of all salon policies. These standards allow us to deliver exceptional results, luxury service, and consistency—every single visit. Thank you for choosing TheLocPharmacy. We look forward to caring for your locs with intention and excellence. 🌻🧡 © 2026 TheLocPharmacy LLC ! 🌻